1. ACCEPTANCE OF POLICY
1.3 The Website may include third party content comprising links which will transfer you to the website of the third party. You are not required to click on the links, but if you do, you do so at your own risk. The Provider is not responsible in any way for the privacy practices of such third parties and you are advised to view and read the privacy statements issued by them to ensure that you understand and agree to the same.
2. COLLECTION OF PERSONAL INFORMATION
2.1 We will not collect any information from you which may, or may lead to, the disclosure of your identity as an individual, including your name, address, email address and/or telephone number, (“Personal Information”) unless you choose to provide us with such information when you communicate with us in any way, including when you:
(a) request for further information on any of our products;
(b) request for any advice or assistance in relation to our products or their features; or
(c) make a complaint or contact us by way of email, telephone call, fax message, letter or through any other means of communication.
3. USE OF PERSONAL INFORMATION
3.1 Any Personal Information submitted to us shall be used primarily for administrative purposes and for the purposes to which they were submitted or required.
3.2 We may also decide to use your Personal Information for the following additional purposes:
(a) to understand what your needs and requirements are;
(b) to provide personalised content and match the most relevant products and services for you;
(c) to profile your information preferences, for example, understanding how you use our Website or our product catalogue and reviewing the nature of your communication with us; and
(d) to communicate with you for any marketing or advertising purposes, including sending you marketing materials or promotional offers and discounts relating to our products, products offered by any of our related or associated businesses or any other third party products which we feel you may be interested in.
4. DISSEMINATION OF PERSONAL INFORMATION
4.1 Be assured that we will never sell your Personal Information to any third parties for commercial gain.
4.2 However, we may disclose your Personal Information to our consultants, advisors, service providers and agents (“Authorised Representatives”) to assist us to achieve the purposes described in clauses 3.1 and 3.2.
4.3 We may also be required to disclose your Personal Information in the following circumstances:
(a) to comply with a legal process;
(c) to protect the rights, property or personal safety of other persons and/or the public, or to protect our business operations; and
(d) where applicable, to credit reference agencies, where your Personal Information may be used by other credit grantors for the purposes of:
(i) making credit decisions about you and the people with whom you are financially associated with;
(ii) fraud or money laundering prevention; and
(iii) occasionally, for tracing debtors.
4.4 Accordingly, your Personal Information will be disclosed where we are obliged or permitted by law to do so. If you post or send offensive or objectionable content to us or otherwise engage in any disruptive behaviour towards us, we can use whatever information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.
5.1 By submitting or providing your Personal Information to us, you expressly acknowledge, consent and agree to:
(a) our use or processing, or the disclosure to, or use or processing by, Authorised Representatives, of your Personal Information for the purposes described in clauses 3.1 and 3.2; and
(b) the lawful disclosure of your Personal Information pursuant to clause 4.3.
5.2 We follow strict security procedures to ensure that your Personal Information is protected and kept in a secure place with restricted physical or electronic access, and with confidentially preserved. Only our senior management team is permitted access to the Personal Information.
5.3 Notwithstanding the aforesaid, you expressly acknowledge and agree that the transmission of information via the internet is not completely secure. We will do our best to protect your Personal Information but we are unable to guarantee the security of the same, and accordingly, any submission or provision of Personal Information is made at your own risk.
6. RETAINING AND DELETING PERSONAL INFORMATION
6.1 We may be required to retain your Personal Information and all other information submitted to us in order to comply with legal obligations, prevent fraud, collect fees owed (if any), resolve disputes and troubleshoot problems. Such retention is always done within a legal framework.
7. INFORMATION REQUESTS
7.1 You have a right to ask for a copy of your Personal Information and are obliged to correct any inaccuracies in your Personal Information.
7.2 Unless the Personal Information relates to an individual which you are legally responsible for (such as a minor), you may not give us Personal Information about any other person. If you do so, you confirm that they have appointed you to act for them and to consent to the processing of their Personal Information, including sensitive personal data.